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The Government of Canada’s Translation Bureau (‘the Bureau’) engaged PricewaterhouseCoopers LLP (‘PwC’) between January 16 and May 15, 2012 to conduct a benchmarking and comparative analysis study. The objectives of the comparative analysis study were to provide: • Information and analysis on the capacity of the Canadian industry to meet national and government demand; and • Benchmarks for good practices in linguistic services with other organizations of comparable size at the national and international level.